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- How Do I Become an Authorized SCT Reseller?How Do I Become an Authorized SCT Reseller? Follow this link and fill it out in ...
- How Do I Get Custom Tuning Software for my SCT Tuner?How Do I Get Custom Tuning Software for my SCT Tuner? There are two types of cust...
- What if I Can’t Find my Vehicle on the SCT Website?Why can't I find my vehicle on the SCT website? If you cannot find your vehicle a...
- How Do I Return my SCT Tuner/Device?How Do I Return my SCT Tuner/Device? We're sorry to hear that you are wanting to...
- What are Your Operating Hours?What hours are you open? Tech: Monday - Friday 10:30AM - 06:00 PM EST Live chat :...
- What Forms of Payments are Accepted by SCT?What Forms of Payments are Accepted by SCT? We accept all major credit cards. Ame...
- Do you Have a 1-800 Number for International Callers?Do you have a 1-800 Number for international Callers? We do! Press the 'Contact S...
- Where Do I Ship RMA's?Where Do I Ship RMA's? Please make sure that you have contacted our Technical Sup...
- Do I Need a Custom Tune on my SCT Tuner for a Cold Air Intake?Do I need a custom tune on my SCT Tuner for a cold air intake? Yes. To put it sim...
- Do I Need a Custom Tune on my SCT Tuner for Long Tube Headers?Do I need a Custom Tune on my SCT Tuner for Long Tune Headers? Yes, you will need...
- Do I Need a Custom Tune on my SCT Tuner for an Aftermarket Exhaust?Do I Need a Custom Tune on my SCT Tuner for an Aftermarket Exhaust? Yes, for most...
- How Do I Verify my Rear End Gear Ratio?How Do I Verify my Rear End Gear Ratio? How do I verify my rear end gear ratio on...
- What is the Difference Between Preload and Custom Tunes for my SCT Tuner?What is the Difference Between Preload and Custom Tunes for my SCT Tuner? *Adjust...
- Do you Make and Sell Custom Tunes for SCT Tuners?Do you make and sell custom SCT Tuners? No, we do not sell or offer any custom tu...
- Do you Offer Weekend Support?Do you Offer Weekend Support? Yes, we offer weekend support for urgent situations...
- Can I Drop my SCT Item off at your Office to be Repaired?COV-ID 19 UPDATE At Derive Systems, the health of our customers, team members, a...
- Do you Offer Military Discounts?Do you Offer Military Discounts? Yes, we do! Please contact our Sales department ...
- Do you support DPF and/or EGR Deletes?Do you support DPF and/or EGR Deletes? No, SCT Performance and Bully Dog are comp...
- Can I Purchase Replacement Cables for my SCT Tuner/Device?Can I Purchase Replacement Cables for my SCT Tuner/Device? Most of our dealers wi...
- How Do I Get Custom Tunes for my SCT Tuner/Device?How can I Get Custom Tunes for my SCT Tuner/Device? We have thousands of Custom T...
- How Do I Know if my SCT Tuner/Device is VIN Locked or Not?How Do I Know if my SCT Tuner/Device is VIN Locked or Not? Check on your Device: ...
- How do I load Custom Tunes on my SCT BDX/GTX Tuner/Device?How do I load Custom Tunes on my SCT BDX/GTX Tuner/Device? Our cloud-enabled devi...
- How Much Does it Cost to Reset a Locked SCT Tuner?How Much Does it Cost to Reset a Locked SCT Tuner? All SCT Tuners are $150 to Vin...
- If I Use 87 Octane Gas, Can I Use the 93 Octane Tune on my SCT Tuner?Can I use the 93 Octane Tune on my SCT Tuner if I use 87 Octane gas? No, this can...
- I Removed the TPMS Sensors, Can I Turn it Off with my SCT Tuner/Device?I Removed the TPMS Sensors, Can I Turn it Off with my SCT Tuner/Device? We do hav...
- Is it Possible to Download my Tune Files From my SCT Tuner and save them onto my computer?Can I download my tune files from my SCT Tuner to my PC? Unfortunately, no, there...
- Can I load a Custom Tune that was not Made for my SCT Tuner/Device?Can I load a Custom Tune that was not Made for my SCT Tuner/Device? Custom tunes ...
- My Cruise Control Doesn't Work After using my SCT Tuner? Is there a fix?How do I fix my cruise control not working after tuning with my SCT Tuner? Our Pr...
- My Dealer is No Longer in Business. Could you Save and Upload my Tunes From my Old Device to my New Device?My Dealer is No Longer in Business. Could you Save and Upload my Tunes From my Ol...
- My Device Does Not Power up While Connected to my Vehicle. It Does, however, Power on While Connected to my PC.Why does my SCT Tuner not power up in my vehicle, but power up connected to my PC...
- My Vehicle Doesn't Start After Tuning. What Should I Do?What Should I do if my Vehicle Doesn't Start After Tuning? Try returning your veh...
- What are Custom Tunes for my SCT Tuner?What is a custom tune for my SCT Tuner? A Custom Tune is a tune written specifica...
- What Happens if I Ship my Device to Your Facility Without Setting up an RMA?What Happens if I Ship my Device to Your Facility Without Setting up an RMA? The ...
- What’s the Difference Between the SCT X4 and the Livewire?What’s the Difference Between the SCT X4 and the Livewire? Generally, the biggest...
- When Loading a Tune from my SCT Tuner, I Get Asked to Adjust Options. What are These Options?When Loading a Tune from my SCT Tuner, I Get Asked to Adjust Options. What are Th...
- How Often Should I Update my SCT Tuner/Device?How Often Should I Update my SCT Tuner/Device? How often should I update my Bully...
- How Long do RMA's Take?How long do RMA's usually take? How long do RMA's take? The time frame for repair...
- Where do I find the SCT Device Updater?Where do I find the SCT Device Updater? *Only compatible with Windows Vista/7/8/1...
- Where is the OBDII Port on my Vehicle?Where is the OBDII Port on my vehicle? The OBDII port is usually located under th...
- Which SCT Devices are Cloud Enabled?Which SCT Devices are Cloud Enabled? The BDX and GTX are the only devices that ar...
- Which Tune File do I Choose for my SCT Tuner?Which Tune File do I Choose for my SCT Tuner? Gasoline Engine: Tunes are based on...
- Can I Monitor Factory EGT's with my SCT Tuner/Device?Can I Monitor Factory EGT's with my SCT Tuner/Device? Yes, you can! If you have a...
- Can I Pick up Products from any SCT Locations?If you are located near our Sanford, Florida office you are welcome to pick-produ...
- Can I Stack/Combine my SCT Tuner with Another Chip or Tuner?Can I Stack/Combine my SCT Tuner with Another Chip or Tuner? No, all physical Chi...
- Can I Still use my Tow-Haul Button after Tuning?Can I Still use my Tow-Haul Button after Tuning? Definitely, and we recommend tha...
- Can Your SCT Tuner/Device Disable my PATS System?Can Your SCT Tuner/Device Disable my PATS System? It is possible to disable a veh...
- What is your Warranty on SCT Tuners/Devices?What is your warranty on SCT Tuners/Devices? There is a 1-year limited manufactur...
- Do you Have Stickers or Apparel for Sale?Do you sell stickers or apparel? No, we do not currently sell stickers or apparel...
- How Can I Tell Which Tune File I Last Flashed into my Vehicle?How Can I Tell Which Tune File I Last Flashed into my Vehicle? If the device is m...
- How Do I Wire an Analog Input to my SCT Tuner/Device?How Do I Wire an Analog Input to my SCT Tuner/Device? Using the wiring specificat...
- If I Place an Order on the SCT Website when will it Ship to Me?If I Place an Order on the SCT Website when will it Ship to Me? When will I get m...
- P1000 DTC Code after Tuning my VehicleWhat is a P1000 DTC Code after Tuning my Vehicle? P1000: This is the most common ...
- I disconnected the OBDII cable during tuning with my SCT Tuner and now my vehicle doesn't start.I disconnected the OBDII cable during tuning with my SCT Tuner and now my vehicle...
- How to install an SCT Tuner with a push button startHow can I install an SCT Tuner with a push button start? How can I install a Bull...
- Tire Size vs Revs/Mile for a Bully Dog/SCT Tuner?What is the ratio of Tire Size to Revs/Mile for a Bully Dog Tuner? This table con...
- Returning Your Vehicle To Stock with an X4How can I return my vehicle to stock? -Connect the device to your vehicle’s OBD I...
- How to setup a histogram for a Bully Dog Tuner?How to setup a histogram for a Bully Dog Tuner? 1. The first and most critical st...
Open the SCT Device Updater software and click the Load Custom Tune File button. Click Browse and locate your custom tunes on your Desktop. Alternatively, click Locate Custom Tunes. Select the Tune you wish to load. The tune you selected should move to the Available Tunes section. Select the listed tune in the Available. How Much Does it Cost to Reset a Locked SCT Tuner? All SCT Tuners are $150 to Vin. If I Use 87 Octane Gas, Can I Use the 93 Octane Tune on my SCT Tuner? Can I use the 93 Octane Tune on my SCT Tuner if I use 87 Octane gas? I Removed the TPMS Sensors, Can I Turn it Off with my SCT Tuner/Device? I Removed the TPMS Sensors, Can I.
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- How Much Does it Cost to Reset a Locked SCT Tuner? All SCT Tuners are $150 to Vin Unlock. All GTX and non-Ford X4 Tuners can be remotely unlocked, please contact our sales department for this service. BDX and Ford X4's(7015) unlocks can be purchased online, so no need to call in and wait on hold!
- SCT X4 7015 or Live Wire 5015P 2015-2017 Ford 6.7L Diesel VERY IMPORTANT!!!!! PLEASE READ ALL INSTRUCTIONS! Always tune truck first!!!!! STEP 1- X4, Plug tuner into truck, scroll down to vehicle info. Live Wire, press power button on top. From main screen, swipe the screen from right to left or hit right ghost arrow. A new set of menu.